We have a fairly complex office with at least 18 computers, a server, and other technical devices, LA Dental IT makes it work efficiently without any hiccups. Their techs are personable and a pleasure to work with. They helped us by managing an upgrade of our EZDental program. Since then they have installed a backup server and centralized all of our data and set up a cloud-based backup system. Our office computer systems have been working smoothly since we have started working with LA Dental IT.
I recently moved my dental office and purchased 7 computers and a server. LA Dental IT had them networked together and with a smile. I appreciate the fact that he makes himself available to answer my questions by email or over the phone right away. We have found that we could always count on Mike and his team to keep things running well, understand what we need and get the job done. I have referred LA Dental IT to other dental offices, and I would do so again.
Mike P. has been working with us during the last few months as we have switched to LA Dental IT at our Los Angeles office. We have had a near seamless transition from our old IT company and Mike has spent many, many hours helping us through that process to ensure its success. Converting from Dentrix to Open Dental was no small task. Finally, Mike stepped up to the plate when he learned that one of our hard drives failed under the watch of the prior IT company and it had not been addressed. In summary, Mike has been a fantastic resource to our business and he is most assuredly a critical piece in the value and expertise that LA Dental IT services offers to its clients. We are incredibly happy with the team and their work ethic. He is dependable, knowledgeable, and a genuinely nice person to work with. While we hope to avoid additional IT issues in the future, it is a relief to know the caliber of people we have available should the need arise.